Cookies Policy

1. What are cookies?

Cookies are small text files that are stored on your device when you visit a website. Their purpose is to enable the proper functioning of the website, to remember certain user preferences, to obtain statistical information about browsing and to improve the user experience.

2. Website owner

This Cookies Policy regulates the use of cookies on the website https://volgatours.es, owned by VOLGA TOURS.

3. What types of cookies does this website use?

• Technical or necessary cookies: These are essential for the operation of the website. They allow navigation, form management, the storage of privacy preferences and other essential functions for the correct provision of the services offered. These cookies do not require prior user consent.
• Personalization cookies: They allow remembering certain user preferences, such as language or some browsing settings, with the aim of offering a more comfortable and personalized experience.
• Analytics cookies: This website uses Matomo, a web analytics tool that allows us to statistically learn how users interact with the website. The information collected through these cookies is used exclusively to analyze traffic, improve content, optimize navigation and offer a better experience to visitors. Whenever the technical configuration allows it, the data will be processed through anonymization mechanisms that reduce the direct identification of users. These cookies will only be installed when the user has given their consent through the cookie configuration panel.
• Third-party cookies: The website may incorporate third-party services required for certain functionalities, such as displaying maps, managing forms or integrating external content.

4. Services used on this website

This website may use the following services:

• Matomo, for obtaining browsing statistics.
• Google Maps, to display locations and meeting points for guided tours.
• Contact and communication forms with users.
• Social media through links to official profiles.
• Tourist activity booking systems, when available.

The specific use of these services may vary depending on the tools active at any given time.

5. Legal basis for the use of cookies

Technical or necessary cookies are used on the basis of the legitimate interest of guaranteeing the correct functioning of the website.

Analytics, personalization or third-party cookies that are not strictly necessary will only be used when the user has given their consent through the corresponding cookie configuration panel.

6. Cookie management

The user can accept, reject or configure the use of cookies through the configuration panel available when accessing the website.

They can also allow, block or delete cookies installed on their device through their browser configuration. The main browsers offer information on cookie management on their respective help pages. The deactivation of certain cookies may affect the proper functioning of some website functionalities.

7. Data retention

The information obtained through cookies will be kept for the time strictly necessary to fulfill the purposes described in this policy or for the periods established by applicable regulations.

8. Updates to the cookies policy

VOLGA TOURS may modify this Cookies Policy to adapt it to legislative, technical changes or those derived from the activity of the website. Users are recommended to periodically review this page to stay informed about possible updates.

9. Contact

If you have any questions related to this Cookies Policy, you can contact VOLGA TOURS through the following means:

• Email: info@volgatours.es
• Phone: +34 633 365 573
• Website: https://volgatours.es